๐Data We Collect
We collect the following information when you use Sentinel Trading Bots:
- โWallet Address โ your public blockchain address used to verify NFT ownership and authenticate your account
- โExchange API Keys โ API key and secret provided by you to enable automated trading on your exchange account
- โTrading Activity โ trade history, positions, profit/loss data, and performance metrics generated through our service
- โUsage Data โ interaction with our platform, feature usage, and session information
We do not collect personal identification information such as your name, email, or physical address unless voluntarily provided for support purposes.
๐ก๏ธHow We Protect Your Data
Security is our highest priority. We implement industry-leading protection for your sensitive data:
- โAES-256-GCM Encryption โ all exchange API keys are encrypted using AES-256-GCM before storage. This is the same standard used by financial institutions and government agencies
- โNo Plaintext Storage โ API keys are never stored in plaintext at any point in our system
- โKey Isolation โ encryption keys are stored separately from encrypted data
- โMinimal Permissions โ we only request trading permissions on your API keys. We never request or use withdrawal permissions
- โSecure Infrastructure โ our servers use encrypted connections, firewalls, and regular security audits
โ๏ธHow We Use Your Data
Your data is used exclusively for the following purposes:
- โTrade Execution โ using your API keys to execute automated trades on your exchange account based on your tier's signal sources
- โSignal Quality Improvement โ analyzing aggregate trade outcomes to improve our trading algorithms and signal filtering
- โPerformance Analytics โ generating performance reports, win rates, and profit metrics for your dashboard
- โSystem Monitoring โ detecting and resolving issues with bot performance, connectivity, and trade execution
- โRisk Management โ enforcing position limits, drawdown protection, and circuit breakers to protect your capital
๐คThird Parties
We interact with third-party services only as strictly necessary:
- โCryptocurrency Exchanges โ your API keys are used to interact with exchange APIs (Bybit, Binance, Weex, etc.) solely for the purpose of executing trades on your behalf
- โBlockchain Networks โ we interact with the Base blockchain to verify NFT ownership and process subscriptions
We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes. We do not provide your data to data brokers or analytics companies. Your trading data is never shared with other users.
โ๏ธBlockchain Data
Please be aware that certain data is inherently public on the blockchain:
- โNFT purchase transactions are publicly visible on the Base blockchain
- โYour wallet address and NFT holdings are publicly queryable
- โSubscription renewal transactions are recorded on-chain
This is a fundamental property of blockchain technology and is outside our control. Your exchange trading activity, API keys, and performance data are not stored on-chain and remain private.
๐๏ธData Retention & Deletion
We retain your data only as long as necessary to provide our services:
You may request complete deletion of your data at any time by contacting us. Upon receiving a deletion request, we will remove all your data from our systems within 30 days, except where retention is required by law. Blockchain transactions cannot be deleted due to the immutable nature of the technology.
๐งContact
For questions, concerns, or data deletion requests regarding this Privacy Policy, contact us at support@sentineltradingbots.online.
We encrypt your API keys with AES-256-GCM. We never store them in plaintext. We never sell your data. We use your information only to execute trades and improve our service. You can request deletion of your data at any time.